Terms & Conditions

City Lockers module was designed for a stand-alone use, according to the operating instructions displayed at central console monitor. Instructions are available in English, Portuguese, Spanish, German and French.

Maximum usage time: 7 days. For a larger usage time please contact us previously. After this period, the contents of the locker will be removed to a proper place and subject to payment of a daily rate of 7,5€. 30 days after deposit, items not collected may be subject to auction.

Users are not allowed to deposit the following articles:

  • living animals and perishable products (eg, food)
  • illegal substances (eg., drugs)
  • hazardous substances (eg, weapons, explosives, toxic, flammable, acidic)
  • all articles whose deposit can, in any way, damage the lockers

Users should keep and save the key-card under appropriate conditions, for subsequent collection of deposited items.

In case of key-card loss or need for unlocking the door for excess baggage or misuse, users must provide their personal data and prove, in presence of authority, to be legitimate owners of the articles deposited and pay an extra fee of 30€ for the service.


Price for deposit:

  • Small lockers: 2,0 €
  • Medium Lockers: 2,5 €
  • Large Lockers: 3,0 €

All additional periods of use will be charged at the opening of the locker, according to price list posted at central console.

The modules can accept coins or notes as payment method (please validate in the machine). Change and receipts are available.


Users are entirely responsible for the items deposited in the lockers.

City Lockers is not responsible for the custody of objects, and does not respond in case of loss, theft or damage, whatever its cause, nor the potential losses that may arise for users.

Users of the lockers are entirely responsible for any damage caused to lockers, as well as any loss caused to City Lockers or third parties from the use of lockers or deposited items.

Users must ensure the safekeeping and conservation of the key-card, as City Lockers module provides access to deposited items to any person in possession of the key-card.


In case of failure, doubts or others, please contact costumer service through the intercom in the central console or, alternatively, contact the number (+351) 914 101 466.


For users’ safety, City Lockers module is under monitoring of a closed television circuit and connected to a central alarm system.

City Lockers reserves the right, in the presence of authority, to examine the contents of the lockers, when there is strong suspicion of breaches of the standards listed above. Such breaches imply immediate removal of the items, and responsibility of user for any damages caused.